I recently purchased the Neutrogena Acne-Fighting Face Wash, trusting the claim that it’s suitable for acne-prone skin types. I have exactly that—acne-prone and sensitive skin—and assumed this product would help. Instead, it caused tiny red bumps and breakouts to appear on my face almost immediately. I only used it 2–3 times, and my skin reacted terribly.
If the product is not suitable for sensitive skin, that should be stated clearly on the packaging. How can a brand as big as Neutrogena fail to include such an essential warning? It feels like deception—marketing a product for acne-prone skin without being transparent about how harsh it might be for sensitive users.
I’m less concerned about the ₺ I spent and more upset about how it’s compromised my skin barrier. Now my face is irritated, inflamed, and worse than before. I trusted this brand with my skin, and that trust has been broken.
Neutrogena, I’m asking for more than vague product suggestions—I want accountability. What will you do for customers whose skin has been harmed? I expect a clear response, a refund, and a commitment to better labeling and transparency. People deserve to make informed decisions, especially when it comes to their skin.
I purchased the Neutrogena Acne Stress Control Power-Cream Wash for sensitive skin, and it has ruined my complexion. Before using it, I had 2-3 pimples, but after using it, I started developing small breakouts all over my body, and my face began burning and peeling. I thought it was a reputable bran...
I purchased the Neutrogena Anti-Acne Face Wash, even though I don’t have sensitive skin, expecting it to help with cleansing. However, after just a few uses, I experienced severe itching, redness, and burning on my face. The first time I used it, everything seemed fine, but the next morning, after ...
Hello. I purchased Neutrogena’s acne-fighting face wash from a Groseri market branch in Mersin and began using it right away. On the second day, I suddenly experienced a severe burning sensation on my face, followed by intense redness. Painful, pus-filled pimples quickly formed, particularly around ...
I deeply regret purchasing a Neutrogena skincare product that caused my face to burn and turn bright red. At first, I was using it exactly as instructed and everything seemed fine. But shortly after continued use, my skin suddenly became irritated, with an intense burning sensation and visible redne...
I purchased a Neutrogena skincare product and used it exactly as directed, following all instructions. But within minutes, my face began to feel like it was on fire. What started as a tingling quickly escalated into a severe burning sensation, and soon after, redness and itching took over my entire ...
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