I ordered a Neutrogena night cream from Watsons’ online store, expecting a trusted skincare product. Instead, I ended up with an allergic reaction all over my face! My skin started itching and burning right after the first use, and it only got worse from there. I tried to return the product immediately, but there is no clear way to contact Watsons for help. No phone support, no helpful response online—nothing. I feel completely abandoned by their customer service. I paid for a product that damaged my skin, and now I’m stuck with it. I demand that Watsons reach out to me and process my return immediately. I don’t want to lose my money over a product that harmed me.
I purchased a Neutrogena facial care product expecting it to be suitable for my skin, as it was recommended to me as the best match. However, from the very first application, I experienced an uncomfortable burning sensation on both my face and around my eyes. This reaction was immediate and quite in...
I deeply regret purchasing a Neutrogena skincare product that caused my face to burn and turn bright red. At first, I was using it exactly as instructed and everything seemed fine. But shortly after continued use, my skin suddenly became irritated, with an intense burning sensation and visible redne...
I purchased a Neutrogena skincare product and used it exactly as directed, following all instructions. But within minutes, my face began to feel like it was on fire. What started as a tingling quickly escalated into a severe burning sensation, and soon after, redness and itching took over my entire ...
I was at Watsons to buy a makeup remover when one of the sales associates approached me and recommended the Neutrogena Makeup Remover Water. She said she worked there and assured me that the product was excellent — that it wouldn’t sting my eyes and was completely safe for sensitive skin. She went o...
I purchased the Neutrogena Anti-Acne Face Wash, even though I don’t have sensitive skin, expecting it to help with cleansing. However, after just a few uses, I experienced severe itching, redness, and burning on my face. The first time I used it, everything seemed fine, but the next morning, after ...
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