I signed up for Netflix on April 25, 2024, to watch shows and movies at home. However, on May 2, I encountered an error message informing me that devices from 2013 are no longer compatible. I reached out to support in order to address the problem, and they recommended buying a new device to keep enjoying your viewing experience. After I asked for a refund, I was told that it wouldn't be processed. They suggested downloading the app on my phone to watch, which seems like an unfair way to make money. If you are unable to offer the service, I think it would be appropriate to request a refund for the fee I paid for a service that was not provided.
Since joining Netflix in 2019, I've been bombarded with warnings that my television is outdated. According to a Netflix customer service representative, I need to buy a new model TV compatible with their update to continue using the Netflix app on my TV screen. What nonsense! Why am I being forced i...
I’ve been a loyal Netflix subscriber for nearly four years, always on the highest-tier premium plan. However, for the past couple of years, I’ve been receiving constant device update notifications, which have become increasingly frustrating. When I reached out to customer support to resolve the issu...
I am writing to express my dissatisfaction with the cancellation of my Netflix subscription on February 24, 2024, without my consent or notification. Despite having paid for my subscription until March 7, 2024, I was denied access to Netflix. When I contacted customer service, they informed me that ...
I haven’t been able to watch Netflix on my Arçelik TV since November 11, 2024, even though my subscription is active and paid. Before this date, the app was working perfectly, but now it refuses to open. This situation is extremely frustrating, especially considering that I’m paying for a service I ...
I recently bought a new TV (9 months ago), and now I'm getting an error saying, "Netflix is no longer available on this device." The TV doesn’t allow for updates, so I thought I could at least watch by casting from my phone, but even that’s blocked. I’m paying for Netflix every month, so why can’t I...
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