Nerox Invest Withdrawal Problem - Cannot Access My Balance

I use a Forex account through the Nerox Invest mobile application, and I have been unable to withdraw my money since February 26, 2026. Because there is no withdrawal screen available in the application, I cannot even initiate a withdrawal request for my balance of approximately ₺230,000 (around $6,000). I contacted Nerox Invest about this issue and was told that it would be resolved, but I have not yet received a clear response or any concrete solution. My account is registered with the email address remzi8411111****@gmail.com. I am requesting that all the funds in my Nerox Invest Forex account be returned to me as soon as possible and that this issue be resolved urgently.