Nerox Invest Refusing Withdrawal While Demanding More Money
I am experiencing serious victimization through the investment platform called Nerox Invest. On 06.05.2026, I first deposited ₺23,000, equivalent to 500 USD, and then another amount equivalent to 2,875 USD through this platform. During the first two days, we made small transactions. On the third day, I was told that I had entered an extra zero in one of my transactions, which caused a loss and put the account at risk of liquidation. I was then told that I needed to deposit additional funds to save the account.
On 08.05.2026, I transferred ₺200,000, ₺300,000, and ₺288,000 respectively to the IBAN account provided to me, and these amounts appeared in the account as USD. Afterwards, I was instructed to place buy and sell orders on various products, which I did exactly as directed. This time, I was told that I had entered the trade direction incorrectly, causing another loss, and I was asked to deposit more money again. They demanded a total of ₺1,800,000, but since I could not afford that amount, I sent ₺903,000.
When I could no longer continue sending money, they assigned a “credit” of 20,000 USD to my account and asked me to transfer trading authority to a person introduced as an “account specialist,” identified as S** Ş**. Using this credit, the positions were closed and the account moved into profit. Although my account currently shows a balance of 50,000 USD, my withdrawal request is being rejected, and I am being asked to deposit another 20,000 USD in order to withdraw my funds. My request to deduct the 20,000 USD debt from the existing balance and pay me the remaining 30,000 USD has not been accepted.
A person identifying himself as M** Y** continues to pressure me to deposit the additional 20,000 USD and has used insulting and threatening language toward me. I am being constantly disturbed with phone calls and messages. Throughout this entire process, I made all payments through Enpara and ING Bank. I have bank receipts and WhatsApp conversations as evidence. My customer number on the platform is 25798***.
I request that the 20,000 USD debt shown on my account be deducted from the balance and that the remaining 30,000 USD be paid to me. I also request that the pressure, insults, and threatening communications I have been subjected to be investigated, that this matter be thoroughly examined, and that my victimization be resolved. As of now, the issue is still ongoing.
