Nebula App Charged Without My Consent and Delays Refund With 30-Day Excuse

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June 25, 2025 6:18 pm
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The Nebula astrology app withdrew ₺1,583 from my account without my knowledge or permission. I never approved any subscription or payment, yet the money was taken completely against my will. I’m absolutely certain I didn’t agree to any terms that would allow such a charge.

Now, when I reach out to request a refund, they tell me it will be processed “within 30 days.” That’s unacceptable. I haven’t even had the app installed for a full month, so there’s no justification for this unauthorized transaction. The charge is not only unethical—it’s completely illegal.

I demand that my ₺1,583 be refunded immediately and that my account and data be permanently deleted. I am filing a formal complaint and will not tolerate this kind of deceitful behavior. Nebula must take full responsibility and return my money without delay.

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