I placed a bracelet order through a seller on the N11 website. Before the item was even shipped, I submitted a return request. At first, the seller refused, then later accepted it. They told me I needed to contact customer service for the return process. They said the return would be processed only after they called and confirmed with me. Because of this, I contacted customer service multiple times and submitted requests. It’s been four days, and there’s still no progress. Every time, I’m told my request is “in process,” and they even shipped the item. But I still want to return it. Meanwhile, the live support service at N11 is terrible. You wait ten minutes for a response, and even then, they’re not helpful. Nothing is getting resolved.
On June 13th, I placed an order with the number 204631751738. As the order had not been delivered by June 20th, I contacted the seller, and following ...
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
The order number 209852339433, placed on February 28, 2024, from N11.com, still hasn't been shipped. We've reached out to the seller through the "Ask a Question" section, but haven't received any response. Despite contacting N11 customer relations 5-6 times, we've been repeatedly assured that the ma...
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
On February 12th, I purchased a built-in appliance set from the brand Ferre via N11. However, due to reviews about the product made before the shipment arrived, I requested a return without accepting the product. I contacted the logistics company for this purpose. They provided me with a new trackin...
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