I sent back a MYKA item that arrived damaged. How long does it take for them to process returns?

Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

MYKA usually takes up to 30 business days to process returns. This means that it could take that long for your refund to be processed and sent back to the method of payment you used the first time. It's important to note, though, that some customers have reported waiting times that are longer than the 30-business day estimate. If this happens to you, you should get in touch with MYKA's customer service to find out what's going on with your return.

Follow these steps to make the return process easier and get your money back faster:

• Keep Records: For future use, keep your tracking number and order information. These will be very important for keeping track of your return and talking to MYKA.

• Online Tracking: To see where your return is in the process, go to the MYKA website. This can give you real-time information about how your refund is going.

• Customer Service: Please don't hesitate to contact MYKA's customer service if you have any questions or concerns about your return. They can give you help and deal with any problems you may have.

• Patience and Persistence: You should be patient while your return is being processed. It can take time to process returns and sometimes there are delays in issuing refunds. Staying in touch and following up can help make sure that your refund is processed in the end.

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