Unauthorized Amount Deducted For MyIQ Subcription I Never Subscribed To
On 2 February 2026 at 00:58, an amount of R482.03 was deducted from my Capitec Bank account for a subscription payment reflected as “my iq.com/us” on my bank statement. I did not sign up for any subscription or service with this company, and I have never had any trial or paid membership with iQ.com/iQIYI. I have sent an email to iQ.com to query this unauthorized debit and I am currently waiting for a response. In the meantime, I would like this matter to be investigated as an unauthorized transaction and treated as a fraudulent or incorrect debit. I kindly request a full refund of the R482.03 that was deducted without my consent and the immediate cancellation of any existing or future subscription or authorization linked to my details so that no further deductions can be made from my account.
