I recently noticed a charge of £29 taken from my Metro Bank card ending 0826 by My iQ .com uk on today’s date. I did not knowingly sign up for any subscription with your company and I have not given my consent for a recurring payment. The transaction appears to be for a subscription, but I was not clearly informed about any paid plan, nor did I agree to be charged £29. This situation has caused me concern as the payment was unexpected and unauthorized from my point of view. I request an immediate full refund of the £29 that was taken from my Metro Bank card and the cancellation of any subscription or membership that may have been created in my name. I also ask for written confirmation that my details have been removed from any recurring payment plan and that no further money will be taken from my account without my explicit consent. I would appreciate it if you could review this transaction urgently and confirm the refund and cancellation by email as soon as possible. Add what image
I recently noticed that a payment of €29.99 was taken from my account on 11/01/2026 for a subscription to myiq.com. I do not wish to continue this subscription, and I want it cancelled. I had not previously tried to cancel the subscription or contacted your customer service before this payment was t...
I was notified today that €29.99 was transferred from my account to MYIQ.COM/EU+14142363171MT at 07:43:09 on October 28. I have no idea what this payment is for, as I never intended to use or subscribe to any paid module or analysis service. Please provide details about this transaction because I di...
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
On 26.12.2025, a charge of 29,99 EUR was taken from my Visa card issued by mBank in connection with access to the MyIq website. I did not give my consent to this payment, I was not informed about any fees, and I have no clear information about what kind of membership or subscription might have been ...
I had previously only taken a test on the MyIQ website and did not start any subscription. Despite this, I later discovered that my card details were stored without my authorization and that a charge of €29.99 was made to my Garanti BBVA card on December 14, 2025, without my knowledge or consent. R...
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