Brand Overview: MyCheekyDate
MyCheekyDate is an international speed dating and matchmaking brand operated by The Cheeky Lab, LLC. Founded in 2007 in the United Kingdom before expanding to the United States and other global markets, the company organizes in-person singles mixers and personalized dating introductions in dozens of metropolitan areas worldwide.
Contact Info
Customer Support Email: [email protected]
Toll-Free Phone Number (US): 1-866-937-7333 (1-866-WE-SPEED)
International Phone Number: +1 800 281 8528
Industry and Operations
MyCheekyDate operates within the dating and singles event industry, focusing on structured in-person events and private matchmaking services. Rather than traditional mobile app dating, the company emphasizes real-world interactions hosted in lounges, upscale bars, and private venue settings.
- In-Person Speed Dating Events: Structured gatherings in over 50 cities where participants go on short, timed mini-dates with other attendees.
- Smart-Card Matching System: A web-based digital scorecard that participants access on their mobile devices to submit mutual interest selections after an event.
- Curated Introductions and Matchmaking: Higher-tier personal matchmaking packages offering one-on-one arranged date nights based on user preferences.
- Dating Coaching: Consultation and advice sessions designed to assist singles with profile feedback and dating strategies.
User Sentiment
User feedback regarding MyCheekyDate is significantly critical across public review portals and consumer advocacy boards. While some customers attend smoothly run gatherings, a substantial number of reviews express frustration with event logistics, ticketing policies, and customer service interactions.
- Frequent Cancellations and Rescheduling: Numerous participants report that events are regularly postponed or cancelled with little notice, often due to low registration numbers or lack of venue confirmation.
- Venue and Host Discrepancies: Customers have noted instances where local venues had no reservation or awareness of the event taking place, leading to confusion or unexpected venue shifts upon arrival.
- Refund Disputes: Daters frequently encounter difficulties obtaining monetary refunds when events are altered or canceled, with the company often issuing event credits or vouchers instead of cash refunds.
- Attendance and Demographic Imbalances: Attendees often cite significant imbalances in participant numbers, uneven gender ratios, or events where stated age brackets were not strictly enforced.
- Customer Service Difficulties: Many consumers report slow, unhelpful, or defensive responses from customer support when attempting to address complaints or request ticket adjustments.
- Unfulfilled Matchmaking Services: Customers purchasing expensive curated matchmaking packages have reported lengthy delays and a lack of delivered dates compared to what was initially promised.
Share Your Experience
If you’ve experienced issues with MyCheekyDate, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.