This is the third time I am sending my laptop for service. My laptop's serial number is R8NRKD03796633E. Since I bought it, there has been a constant problem and I am really fed up. This time, while working normally, it suddenly freezes and gives a blue screen stop code error. It tells me to wait, but no matter how long I wait, the blue screen does not go away. I am forced to shut it down using the power button. Additionally, I am a computer engineering student and I do software development. When I shut it down using the power button, all my programs crash. I am really suffering, all my work is delayed. Another issue is that sometimes when I turn on the laptop, there is no sound, and no matter what I do, the sound does not come back. It was the same way the last time it went for service. I am encountering the same problems again. I am tired and exhausted from constantly reinstalling and having my work interrupted. Am I being sent a defective laptop all the time? Or is there a problem with this series? I am really tired and fed up. I demand a new and problem-free laptop. Please resolve my issue urgently.
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