Money Pay, the digital payment platform, just randomly froze my account even though I got 5,000 TL from Yapı Kredi Bank on June 5th, 2023. No idea why. this suspension is unreasonable and let alone illegal. Nothing untoward was going on, I acted according to all of their rules and regulations, what is this now? Also, what'll happen to my deposit?? As far as I know, the transaction went down just as it was supposed to. I did what I was supposed to do and made sure I gave all the right info. But even though I did everything right, my account got suspended and now I can't get to my money or do anything with it. this just came out of nowhere and it's got me feeling stranded yet I know it's on those guys.
The MoneyPay app took ₺10,000 from me and closed my account! I can’t access my money or get in touch with anyone for help! On Saturday, November 30, 2024, I transferred ₺10,000 to my Money Club account to take advantage of a Money campaign, which offered ₺1,000 back after spending ₺10,000. However, ...
Hello, I have been using the MoneyPay app for months and regularly make my Migros purchases by uploading funds to the MoneyPay wallet. Recently, I not...
My Bounty Twentify account has been suspended without any questions or explanation. Just when I was about to receive my payment, I sent an email, but I haven't received any response. There's no one to contact by phone. The only reply I received to my email was an automatic response in English saying...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
I transferred money to my own MoneyPay account, and now my account has been suspended due to "risk," pending review by the risk and compliance team. I fail to understand how transferring money from one account in my name to another poses any risk. No other payment wallet in Turkey has such an issue,...
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