Hello, I have been using the MoneyPay app for months and regularly make my Migros purchases by uploading funds to the MoneyPay wallet. Recently, I noticed that MoneyPay silver could be purchased, so I loaded ₺25000 into my account on Saturday. I checked the exchange rates and planned to make the purchase on Monday. However, when I tried to log in to my account, I saw that it had been suspended due to suspicious transactions. I have always used my account responsibly and within the platform's guidelines, so this suspension feels unjustified. I have been a user for months, and I am confused about how loading money once could be considered suspicious. Could you please assist me and help reopen my account?
The MoneyPay app took ₺10,000 from me and closed my account! I can’t access my money or get in touch with anyone for help! On Saturday, November 30, 2024, I transferred ₺10,000 to my Money Club account to take advantage of a Money campaign, which offered ₺1,000 back after spending ₺10,000. However, ...
Money Pay, the digital payment platform, just randomly froze my account even though I got 5,000 TL from Yapı Kredi Bank on June 5th, 2023. No idea why. this suspension is unreasonable and let alone illegal. Nothing untoward was going on, I acted according to all of their rules and regulations, what ...
On June 25, I made a purchase at Migros using the MoneyPay payment system. However, I was shocked to see that the same amount—₺320—was charged three separate times for what appears to be the exact same transaction. In addition, a fourth charge of ₺335 was also processed that same day. In total, ₺1,2...
I’m beyond frustrated with Tango right now. My account was suddenly suspended while I was trying to buy coins—right in the middle of the transaction! I have no idea why this happened. There was nothing inappropriate, suspicious, or against any rules in my account. I received zero warning or explanat...
Hello, my Moneypay account has been suspended. I transferred money to my Moneypay account, and it was suspended immediately after the transaction. Please fix this issue as soon as possible and reopen my account. The account details are provided in the picture. The message I received says, "For secur...
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