Suspended MoneyPay Account Leaves Me Unable to Access My Funds
I transferred money to my own MoneyPay account, and now my account has been suspended due to "risk," pending review by the risk and compliance team. I fail to understand how transferring money from one account in my name to another poses any risk. No other payment wallet in Turkey has such an issue, yet I cannot access my own funds. With inflation and high interest rates, I am losing money every day. If this issue is not resolved promptly, I will file a complaint with the Consumer Court for the financial losses I have incurred. I strongly advise against using this wallet, and I will certainly not use it again.
Dear Valued Customer, Your notification sent to Money Pay has been received. As the Customer Experience Team, we will carry out the necessary checks as soon as possible and get back to you. We wish you a Happy Day. Money Pay Customer Experience Team
Dear Valued Customer, We have sent our response to your notification to your registered email address. We wish you a happy day. Money Pay Customer Experience Team
