Molfix Size 5 Diapers Leaking Due To Defective Absorbent Core
I have been using Molfix size 5 diapers for my daughter since she was born and have always preferred this brand. However, in the latest pack I purchased, there is a serious problem with the diapers. The absorbent sponge part in the middle of the diaper is clearly less and inadequate, and because of this there is constant leakage. Previously I never had such an issue with Molfix, so this situation was very disappointing for me. The pack I bought is a hundred-piece pack. I finished the first row, and in the second row almost all of the diapers have the same problem. When I compare these diapers with others, the material deficiency in the middle absorbent part is obvious. This not only creates extra laundry and effort for us but also makes me very uneasy in terms of my baby’s comfort. I am requesting that this defective pack be checked and that I am provided either with an apology package or a refund for the problematic product. I would like this issue to be investigated so that other parents do not experience the same problem in the future.
Dear Consumer, First of all, thank you for contacting us. Your initial request has been taken into account, and attempts were made to call the phone numbers you provided, but they were recorded as unreachable. If you can call the Consumer Communication Line between 09:00 and 18:00, we can provide support for your issue. Thank you very much for your understanding. Sincerely, Consumer Communication Center
