Molfix Size 5 Diapers Leak at Night and Ruined My Baby's Comfort
My son is 1.5 years old, and I use Molfix size 5 diapers suitable for his weight. Before securing the diaper, I make sure to stretch it properly and fasten it correctly. However, every time he drinks a bottle of milk at night, the diaper leaks immediately. His pajamas get so wet that if I squeeze them, urine drips out. The leakage is that bad. Additionally, the diapers always feel hard inside, as if something is stuck in them. Molfix has completely lost its quality. I am determined to claim my rights. We are constantly sleep-deprived and uncomfortable. I have to change his clothes so often that we have run out of clean ones. We've been left in a terrible state on a cold winter day.
Dear Consumer, First of all, thank you for choosing our product and providing feedback. As Hayat, we care about offering the highest quality products that best meet the needs of our consumers. In this regard, we support the production processes of all our high-quality products with the ISO 9001:2015 Quality Management System, which is at world standards. In baby diapers produced based on the baby's weight, the most important factor that can cause leakage is the way the diaper is fastened. Since baby diapers are compressed during packaging, we recommend that you gently stretch them lengthwise and widthwise before fastening. While the diaper is on the baby, the barriers should be adjusted and then closed, with the side tapes fastened to the fuzzy band on the front of the diaper at equal distances from the edges, wrapping around your baby's waist properly. On the other hand, all the findings you have conveyed to us in your notification have been taken into account and forwarded to the relevant departments for evaluation. Thank you for contacting us about the issue, and we wish you a good day. Sincerely, Consumer Communication Center
