I Face MobiMatter Payment Issues After My $69 Package Never Appeared
June 15 4:24 PM
Approximately one day ago, I purchased a package through MobiMatter for $69. I paid using my credit/debit card, and although the payment was successfully charged to my card, the package I purchased has never appeared in my account.
When I log into my account, I do not receive any error message. I also did not receive any confirmation or informational email regarding this purchase. So far, I have also been unable to contact any customer service or support channel regarding the issue.
Since I paid $69 but did not receive the package or service I purchased, I request a full refund of the amount charged to my card as soon as possible.
