Resolved

Mitsubishi Electric Air Conditioner Warranty Scam

96
Halil's Thank You Message
Thank you

Mitsubishi Electric, claiming to provide a 10-year warranty, is deceiving customers. Despite assuring me that the dealer I bought the air conditioner from had registered the warranty, they contacted the headquarters and declared it invalid because the application was submitted more than 30 days later. Even the dealer was unaware of this extended timeline. Why impose an additional application and a time limit for a warranty promised at the time of purchase? I've made numerous calls to customer service, but they show no concern. This raises concerns that if a genuine malfunction occurs, they may come up with more excuses and avoid fulfilling their commitment. It's disappointing to see Mitsubishi Electric behaving like a local grocery store, selling products under the false pretense of a 10-year warranty.

Halil
October 7, 2023 8:37 PM

Thank you

Comments

Similar Complaints

Mitsubishi Air Conditioner Not Cooling or Heating, Leaking Gas

72

I bought a Mitsubishi air conditioner about a year ago, and unfortunately, it started malfunctioning just three months a...

Mitsubishi Air Conditioner Cooling Issues and Neglectful Service

124

My recent purchase of a multi-split air conditioner that fails to provide cooling has disappointed me. A service technic...

Mitsubishi Air Conditioner Cooling Issues and Neglectful Service
Mitsubishi Air Conditioner Cooling Issues and Neglectful Service

Issues with Whining and Wind Noise in Mitsubishi Air Conditioners

161

I was very excited when I bought a Mitsubishi air conditioner a month ago. However, an annoying wind-like noise accompan...