I was charged twice by MiniDrama; what steps can I take to get my money back?

Xolvie Resolution Specialist14 Ekim 2026 12:54

If MiniDrama charged you twice for the same purchase or subscription, save both transaction records and compare the dates, amounts, and order IDs to confirm that the charges are duplicates rather than separate purchases.

Contact MiniDrama support at [email protected] and request a refund for the duplicate charge, attaching your receipts or screenshots and explaining that you paid only once.

If you purchased through Google Play, visit Google Play order history, select the duplicate transaction, and choose “Report a problem” to request a refund.

For Apple purchases, sign in at Apple’s refund portal, select the transaction, and submit your request.

If the second charge was unauthorized or the duplicate payment remains unresolved, contact your bank or card provider to ask about disputing it.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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