Capitec Unauthorized Online Card Transactions

Today I discovered many unauthorized online card transactions on my Capitec bank account, including several pending payments in different amounts to Uber, multiple Uber Eats CPT transactions, a Zulzi Cape Town purchase and other online merchants such as “upg*paymentico.com” and “Spred” none of which I made or approved. These transactions appeared on my account around three hours ago and I am very concerned about the security of my bank card and account. I have already reported these transactions to Capitec and, since they are all still pending, I request that my dispute rights be applied immediately. The total approximate value of these unauthorized pending transactions is R6 582.81. I ask that Capitec urgently investigate all these unauthorized online transactions, stop or cancel every pending payment before it is processed, reverse any amounts that may be debited, and block or replace my card if necessary to prevent further fraud. I also ask to be informed in writing of the outcome of the investigation and the measures taken to protect my account.

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