I submitted a withdrawal request through the Midas app, but it has been 36 hours, and the transaction still hasn’t been processed. Even after requesting a cancellation, nothing has been resolved. This feels like a deliberate attempt to cause financial losses for investors.
I also tried to buy stocks, but that option isn’t working either. My funds are completely stuck, and I have no access to them. I even filed a complaint with SPK, but there is still no solution.
Midas, this is unacceptable! Process my withdrawal immediately and allow transactions to function properly. A trading platform must be reliable—stop blocking users’ money and provide real customer support!
On February 4, 2025, at 14:09, I requested a withdrawal to my bank account. By 20:30, after calling Midas seven times, my money was still not in my account. The transaction remained stuck on “pending,” and I couldn’t even cancel it. There was no response from anyone at Midas—no updates, no explanat...
I have been unable to access my Midas and Midas Crypto accounts for the past 24 hours. When I called customer service, I was kept on hold for 20 minutes. The first representative stalled me with generic responses, and only after insisting was I transferred to Rojna Hanım. She used the same scripted ...
On February 3, 2025, I attempted to sell my TMG fund on Midas. At 11:43 AM, I placed a sell order, but at 11:49 AM, it was rejected. I tried again at 11:51 AM, and once more, at 11:57 AM, I received another rejection notice. I contacted Midas live support, and they said they would get back to me. A...
I am currently experiencing a serious issue with the Stonex investment app, where I can’t withdraw my balance. Despite repeated attempts, the withdrawal function is either unresponsive or simply not processing my request. I have funds stuck in the platform, and I feel completely helpless and ignored...
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