I have been unable to access my Midas and Midas Crypto accounts for the past 24 hours. When I called customer service, I was kept on hold for 20 minutes. The first representative stalled me with generic responses, and only after insisting was I transferred to Rojna Hanım. She used the same scripted responses without offering any real help.
I provided screenshots, reinstalled the app, and was initially told they had emailed me—but no email ever arrived. After resending the screenshots, they confirmed receipt, only for another representative to contradict this, claiming they hadn’t received anything. Moments later, they said they had received it but were looking at different screens. Their only response? "Our technical team will check."
Meanwhile, the trading session ended, and I was still locked out. No urgency, no resolution. If you value your money, avoid this platform. Midas, fix your login issues immediately!
On February 4, 2025, at 14:09, I requested a withdrawal to my bank account. By 20:30, after calling Midas seven times, my money was still not in my account. The transaction remained stuck on “pending,” and I couldn’t even cancel it. There was no response from anyone at Midas—no updates, no explanat...
I submitted a withdrawal request through the Midas app, but it has been 36 hours, and the transaction still hasn’t been processed. Even after requesting a cancellation, nothing has been resolved. This feels like a deliberate attempt to cause financial losses for investors. I also tried to buy stock...
On February 3, 2025, I attempted to sell my TMG fund on Midas. At 11:43 AM, I placed a sell order, but at 11:49 AM, it was rejected. I tried again at 11:51 AM, and once more, at 11:57 AM, I received another rejection notice. I contacted Midas live support, and they said they would get back to me. A...
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