On February 3, 2025, I attempted to sell my TMG fund on Midas. At 11:43 AM, I placed a sell order, but at 11:49 AM, it was rejected. I tried again at 11:51 AM, and once more, at 11:57 AM, I received another rejection notice. I contacted Midas live support, and they said they would get back to me.
At 12:04 PM, a Midas representative called from 21670675*** and claimed there was no issue with the system. I explained my complaint again, and they promised to follow up. At 12:11 PM, I placed another sell order, and by 12:20 PM, it was rejected yet again. The promised follow-up never happened—I guess they’ll respond a year from now!
Midas offers zero customer satisfaction. I will sell all my shares and funds and close my account as soon as possible. They provide no solutions, no explanations, and no accountability. At 1:02 PM, I placed yet another sell order, only for it to be rejected at 1:13 PM—without any reason! Midas, fix your system and stop ignoring your customers!
On February 4, 2025, at 14:09, I requested a withdrawal to my bank account. By 20:30, after calling Midas seven times, my money was still not in my account. The transaction remained stuck on “pending,” and I couldn’t even cancel it. There was no response from anyone at Midas—no updates, no explanat...
I submitted a withdrawal request through the Midas app, but it has been 36 hours, and the transaction still hasn’t been processed. Even after requesting a cancellation, nothing has been resolved. This feels like a deliberate attempt to cause financial losses for investors. I also tried to buy stock...
I have been unable to access my Midas and Midas Crypto accounts for the past 24 hours. When I called customer service, I was kept on hold for 20 minutes. The first representative stalled me with generic responses, and only after insisting was I transferred to Rojna Hanım. She used the same scripted ...
Despite owning shares on Midas, I am unable to sell them due to a recurring “insufficient share quantity” error. This issue has been ongoing for a long time, but since my stock’s value keeps dropping, I can no longer ignore it. I want to sell my shares and close my account, but Midas won’t let me. ...
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