MEXC Missing Funds - $200 Disappears After 10x MMG Coin Spike

MEXC Missing Funds - $200 Disappears After 10x MMG Coin Spike
April 8, 2024 3:29 PM136

I recently invested $200 in MMG, and the coin value reportedly experienced a 10x increase. I promptly placed a sell order to capitalize on this growth. However, to my extreme surprise, my sell orders were inexplicably canceled. The most concerning part is that my initial $200 investment, which should have grown to approximately $2,000 based on the reported price increase, has now dwindled to a mere $20. In essence, my funds appear to have vanished within the MMG coin on your platform.

This situation is entirely unacceptable. I demand a clear explanation for the following: Why were my sell orders for MMG canceled?
Where has the remaining $1,980 from my initial investment gone?
I urge MEXC Exchange to investigate this matter thoroughly and immediately. I expect a full recovery of my missing funds.

Please assign a representative who can address this critical issue and provide a satisfactory resolution.

April 9, 2024 5:39 AM (14 hours after complaint)

Dear MEXC User, First of all, we wish you a happy day. Please check the price you entered for your buy orders for the MMG token. Your initial buy order was at 0.0000000000000005, which has 15 zeros after the decimal point, whereas the current price is 0.00000000000000004, which has 16 zeros after the decimal point. This indicates a decrease in value, not an increase. You can view all your buy and sell orders and entry prices from your transaction history. For tokens with a lot of zeros, you can set and use the compressed view from the settings menu. Thank you for your understanding. MEXC Turkey Official ŞikayetVar Team

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