I have been active in the crypto market for 4 years and a customer of MEXC Global for a long time, completing countless transactions without issue. However, on August 18, 2025, at 13:00, I made a mistake while trading in the pre-market section for the Linea/USDT pair. I accidentally placed a buy order of 100 USDT for just 1 Linea coin, even though the coin’s actual pre-market price was only around 0.057 USDT.
I assumed no one would have a sell order at such an inflated price. Shockingly, my order matched with an existing sell order at 100 USDT, and the transaction was executed immediately. This clearly looks like an exploitative order waiting to take advantage of mistakes rather than genuine trading activity.
I contacted MEXC live customer support right away, explained that the order was placed in error, and requested a reversal. However, I was only given a standard reply: “If the order is matched, it cannot be canceled.” No real assistance or investigation was offered.
As a result, I lost 100 USDT in a trade where the coin’s real pre-market value was just a fraction of that. Who would place a sell order for a coin worth 0.057 USDT at 100 USDT unless they were exploiting the system? This was clearly unfair.
My UID is 31059386, and I demand that MEXC refund my 100 USDT by canceling this fraudulent trade and take steps to prevent predatory orders like this from being executed against user mistakes in the future.
I have been involved in the crypto market for 4 years and have been a long-time customer of MEXC Global, where I have carried out countless transactions. On August 18, 2025, at 13:00, in the Linea/USDT trading pair under the pre-market section, I mistakenly placed a buy order of 100 USDT for 1 Linea...
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