On December 22, 2024, my Mexc account (UID: 66082801) was restricted, and all transactions were blocked. They requested a video verification, but it’s unclear whether they require me to speak or how exactly to comply with this vague request. Despite already completing security verifications and submitting my ID when opening the account, my access remains restricted.
I contacted customer support, but the responses lacked clarity, and I cannot even determine if I am speaking to a real person or an AI bot. They mentioned a one-month restriction and referenced permanent account seizure under unclear policy terms (Clause 3, Article 5). This situation is deeply frustrating and unfair.
Previously, I faced a similar issue with another platform where funds were locked, leading to legal action. If Mexc fails to resolve this promptly and restore my access, I will file a criminal complaint and escalate the matter publicly. I demand an immediate resolution to this unjust restriction.
On December 22, 2024, my Mexc account (UID: 66082801) was restricted, and all transactions were blocked. They requested a video verification, but it’s unclear whether they require me to speak or how exactly to comply with this vague request. Despite already completing security verifications and subm...
My MEXC account was unfairly suspended, and I have been unable to withdraw my funds since 10/9/2024. At first, I was told my account would be unlocked on 3/14/2025, but then they sent another email saying it would be opened in two days—only for them to delay it again. After contacting customer supp...
On 08/08/2025, my Mexc account (UID: 71642838, email: o**@gmail.com)** was suddenly placed under review. Since then, I have been blocked from withdrawing, depositing, or opening any new positions, even though I have no open trades. My balance of 3,162.78 USDT remains locked and completely inaccessib...
On July 31, 2025, my account on the Mexc crypto exchange was suddenly restricted due to what they claimed was a “risk mechanism.” I was given no prior warning, no specific reason, and there was no error or suspicious activity on my part. Out of nowhere, I found myself unable to complete any transact...
I opened my Mexc account on 09/08/2025, and just two days later, during my very first trade, my account was suddenly blocked under a so-called “control mechanism.” Before trading, I was asked to deposit 925 USDT under a bonus campaign, which I did. However, right after completing my first transactio...