My MetWallet Keeps Saying System Under Maintenance, I Request A Solution

I am a Nigerian user of the Chamet app and I am experiencing a problem withdrawing my earnings from my linked MetWallet. My MetWallet ID is 4014488 and my Chamet user ID is 112285494. For the past three days, every time I try to cash out my money, the app shows an error message saying that the withdrawal channel is under maintenance and that I should try again tomorrow. At the moment I have 10 USD in my MetWallet that I cannot withdraw because of this ongoing “under maintenance” message. I tried to contact support through the options provided in the app, but the questions and categories available did not match my issue, so I was not able to get any real help or a clear answer about when this problem will be fixed. I request that my withdrawal channel be restored as soon as possible or that an alternative withdrawal method be provided so that I can access my 10 USD balance without further delay. I also expect clear information about the reason for this maintenance and how long it will last, so that I can use the app and my earnings with confidence.