I ordered a vehicle from Mercedes Has Automotive Avcılar branch on December 12, 2023. They said that the vehicle would be delivered mostly at the end of December. Today, January 24, 2024, the vehicle has still not been delivered. When I talked to the dealer, they said that the vehicle would be sent by Mercedes headquarters and there was nothing we could do. Currently, the delivery of the vehicle is a complete surprise. Neither the headquarters nor the dealer knows when it will be delivered. You have to think twice when buying a new Mercedes, they make you suffer too much.
In March 2024, I purchased a brand new Mercedes A200 AMG Hatchback from the dealership. On April 30, 2024, another vehicle collided with my car from the side, with no fault on my part. I delivered the car to the authorized Mercedes service center, İzmir Bornova Has Otomotiv, on May 2, 2024. I was in...
I put 2,604,000 liras into the Mercedes-Benz account this morning, on December 10, 2023. I was supposed to receive the vehicle invoice within an hour, but it wasn't given to me even though it was held for two business days. I don't have a car or any money. The only person you can talk to is the cust...
On September 14, 2023, I went to the online store and made a deposit of one hundred fifty thousand Turkish lira in order to place an order for a Mercedes EQB. Despite the fact that I canceled my order on September 19, 2023, the deposit has not been returned even though it has been over two months si...
On December 5, 2024, we scheduled a maintenance appointment for our 2023 model GLC180 with Mercedes-Benz Service for December 19, 2024, and specifically requested a replacement vehicle. Since we reside in Tekirdağ Çorlu, having a replacement vehicle was crucial, so we postponed the maintenance appoi...
I purchased a vehicle last week on Tuesday through the Mercedes Benz Turkey online sales platform under the title 'Ready for Sale.' I made a down payment of 200,000 TL. It has been a full 8 days now, and apart from the fact that the vehicle hasn't arrived, they haven't provided any information on wh...
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