Mental Impulse charged my card but I can’t reach live support to cancel — how can I stop this?

First, identify how you subscribed: if it was through the App Store or Google Play, cancel in your Apple or Google subscription settings immediately; refunds for store purchases must be requested from the store, not Mental Impulse.

If you bought on their website, log in at mental-impulse.com and use “Cancel Subscription,” then email [email protected] requesting cancellation and confirmation.

Their own terms direct web purchasers to cancel via the account page or support email.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on Xolvie.