Sara

Verified

Member since August 2019

Complaints

Aeroflot Denied Me Boarding Despite Arriving Early and Refused Refund or Help

September 12, 2024 4:48 PM7

We arrived at Vnukovo Airport 2 hours in advance for our VKO 11.55 departure flight. Right after check-in and baggage dr...op-off, we went through passport control without any delay. We decided to go to the plane gate and wait. There was a problem in the group in front of us. They did not agree with ea...

Denied Boarding by Aeroflot Despite Arriving on Time for VKO Flight

Sara

Aeroflot

September 12, 2024 4:36 PM2

We arrived at Vnukovo Airport two hours early for our 11:55 AM Aeroflot flight (VKO). We completed check-in, baggage dro...p-off, and passport control without any delays. We headed to the gate to wait, but a problem arose with the group ahead of us, causing a delay of about 10-15 minutes while they dea...