Mohamed

Verified

Member since February 2026

Complaints

Sugo Chat Blocks Android Devices With “[email protected]” Error

February 2 12:01 PM212

I am a long-time Sugo Chat user on Android, but recently I have been completely unable to access the platform. Whenever ...I try to log in to my Sugo profile using any of my credentials or login methods, I receive the same error message: “[email protected].” This issue occurs on both of my dev...

Supported Complaints

Sugo App Blocking Login With Strange Device Error

Mustafa

Sugo

November 19, 2025 1:23 AM164

For more than a month, I have been unable to log into the Sugo Live Chat app on my Android device. Whenever I try to sig...n in, I receive an error message that says, “The device cannot log in abnormally.” This issue persists on both Wi-Fi and mobile data. I tried deleting and reinstalling the app, res...