Gökhan

"Even though I wrote my Hepsiburada order number to the supplier named Gezenbebe, instead of finding a solution, they told me to request my invoice from the main brand I shopped from, Hepsiburada. Anyway, to cut a long story short, we sent our invoice in response to the email sent to my personal email by Ms. Aslı D. from Medizane Teknik (gezenbebe.com), saying that the invoice was missing. We are expecting an urgent response. Note: I kindly request that you resolve our grievance without directing us to the Hepsiburada site and complicating matters, even though you procure and issue the invoice yourself. Additionally, there are also discolorations on the upper canopy fabric of the baby stroller. I want a solution for this situation as well!"