Emre

Verified

Member since September 2022

Complaints

SunExpress SunEco+ Package Misleading Change Terms and €15 Refund Request

October 28 6:47 PM

I purchased my ticket for my 04 November 2026 flight with code xq898 via the intermediary website Kiwi and then added th...is reservation to my SunExpress mobile application account with the reservation number. Since my ticket was non-flexible, I needed to change the date of my flight, and while checki...

Supported Complaints

SunExpress Changed Flight Time Without Notice and Charged €80 at Gate

Ceylan

SunExpress Airlines

January 6 5:29 PM94

I am submitting this formal complaint regarding the documented hardship I experienced on SunExpress flight XQ1390 from A...dıyaman to Düsseldorf on January 5, 2026. Although my flight was originally scheduled to depart at 09:00, it was rescheduled to 15:40 without any notification being sent to me by ...