Elif

Pegasus Refused to Refund My Ticket Despite Surgery and Valid Medical Documents

Elif

Pegasus Airlines

March 22, 2025 4:50 PM126

I bought a flight ticket from Pegasus for April 1 to Hamburg, but on March 7, I underwent ACL surgery and am now unable ...to walk. I submitted everything—my surgery report, MRI, medical leave note (even though I work from home), and detailed documentation signed by my doctor. Despite that, Pegasus ema...