I would like to report that I was misled by İş Bankası due to the Maximum Troy credit card campaign, and I find it unacc...eptable for customers to be treated this way. On 25–26.10.2025, I received a call on behalf of İş Bankası, and the customer representative described a campaign similar to one that
I’ve been facing an issue with my Axess credit card ending in 6422. Even though I had enough balance in my Akbank accoun...t, the full automatic payment instruction for my statements dated 11/09/2025 and 13/10/2025 was changed to “minimum payment” without my consent. As a result, only the minimum amoun
I have a question for Akbank officials: Suppose I fully utilize my credit card with a limit of ₺11,000. After the statem...ent is issued but before the due date, I pay ₺6,000 of the balance. Then, before the due date, ₺5,000 of the ₺11,000 spending gets canceled and refunded back to the card. In this c