Burak

Complaints(2)

Turkish Airlines Didn't Cover the Expenses Of My Damaged Samsonite Luggage

Burak

Turkish Airlines

December 11, 2023 11:43 AM460

I had flight from Ankara-Istanbul to Kuala Lumpur and Jakarta-Istanbul-Ankara, with my Samsonite luggage at dates of 26 ...November 2023 and 1 December 2023. They were both 16-18 hours flights. My luggage is very damaged during return flight, but as I was very tired I did not have THY authorities kept ...

1

Turkish Airlines Damaged My Samsonite Suitcase and Refused to Cover Repairs

Burak

Turkish Airlines

December 11, 2023 11:33 AM25

On December 1, 2023, I took flight TK057 from CKG to IST and transferred to flight TK2134 from IST to ESB. I traveled wi...th my large Samsonite suitcase, which already had a small pre-existing damage (a 2-4 cm tear at the bottom). The journey took approximately 16-18 hours, and I traveled with a de...