Berkay

Complaints(2)

1

I Didn’t Receive the Product as Described and Got No Refund or Support from Shopify

Berkay

Shopify

July 21, 2025 3:27 PM10

The product I ordered did not arrive as expected. It was supposed to include a note, but it arrived without it. I tried ...to contact the seller, but they never responded. I then requested a refund through Shopify, but they claimed they weren’t responsible and showed no interest in helping. I submitte...

1

I Received the Wrong Necklace from a Shopify Store and Got No Refund or Support

Berkay

Shopify

July 21, 2025 3:18 PM7

I ordered two custom necklaces from a store hosted on Shopify. The necklaces were supposed to feature personalized text,... but when they arrived, there was no writing on them at all—just blank pendants. I immediately reached out to the seller via email and their social media accounts to request a reso...