5
Resolved

Melbet Rejected My $1,200 Withdrawal Without Any Explanation

Rıdvan
Rıdvan
Melbet
April 21 10:10 PM98
Rıdvan's Thank You Message
Withdrawal approved and completed

I am writing regarding a serious issue with my Melbet account, where my withdrawal of 1,200 USD was rejected without any explanation. I made this withdrawal request on April 17 via crypto . The withdrawal request number is 48902938782 and my user ID in the mobile app is 4589201**. Until now, I have always followed the rules, and I have never experienced a problem with withdrawals before this incident. On April 17, the withdrawal status in the mobile app changed to “rejected” with no reason or detail provided. I did not receive any information about what went wrong or what I am supposed to do. Because of this, I contacted Melbet customer support on April 17 and again on April 18, but I am still waiting for a clear answer or solution. I request that my withdrawal request be urgently reviewed again, that I be informed clearly why it was rejected, and that my 1,200 USD be paid to me if there is no valid reason to block this withdrawal. I expect a transparent explanation, a proper review of my account, and the prompt release of my funds.

April 22 3:48 PM (17 hours after complaint)

Hello, We understand how important timely and smooth withdrawal transactions are for our users. We sincerely apologize for the inconvenience you experienced. In order for us to investigate the situation in more detail, please share the following information with us: Transaction time Payment method used A screenshot of the transaction (you can obtain this from the transaction history section in your account) Once we receive the required information, we will thoroughly review the matter and work to provide a solution as quickly as possible. Best regards, Melbet Team

Rıdvan
Rıdvan
April 27 1:02 AM

Withdrawal approved and completed

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