Melbet Blocks Withdrawal and Keeps Asking for Documents
I registered an account with Melbet from India, deposited money, and played casino games. After I stopped playing, I attempted to withdraw my balance of 25,650, but the withdrawal was blocked and the system indicated that documents were required.
On February 19, 2026, I submitted my Aadhaar card to the Melbet security team as requested. Since then, instead of completing the verification process and approving my withdrawal, Melbet has repeatedly asked for “required documents” without clearly explaining what additional documents are needed. Even though I have followed their instructions and fully cooperated, I continue to receive the same generic responses, and my withdrawal has not been processed.
In addition, I was threatened in their messages that my emails would be ignored, which I find extremely unprofessional and concerning.
I request that my account be properly verified, that the repeated document requests and threatening messages stop immediately, and that my withdrawal of 25,650 be processed and paid out to me as soon as possible.
Hello! We understand how important it is for our users that transactions are completed on time and without any issues. The verification process is a standard practice on all online betting platforms and is carried out to ensure the security of user accounts. In order for us to resolve your issue as quickly as possible, please share your player ID and the email address registered on your account with us. Once we receive this information, we will thoroughly investigate the matter and resolve it as soon as possible. Kind regards, Melbet Team
Hello, To complete the verification, please send a statement of account deposits to our security department. You can be sure that our support team is actively working to resolve the issue you’re experiencing. We are doing our best to speed up the process, and your account will be verified as soon as possible. Thank you for your patience and trust. Kind regards, Melbet Team
