Two days ago, I submitted a withdrawal request of ₺2000 from my Melbet account. However, the transaction has still not been completed, and the money has not been transferred to my bank account. When I attempted to finalize the withdrawal, the system required me to register my phone number in the personal details section. I entered my number correctly, but the verification SMS never arrived, meaning my number could not be registered and the withdrawal could not be confirmed.
I tried to reach Melbet customer service for assistance, but I could not find anyone to help me directly. Meanwhile, my account balance still shows ₺2000 as available, yet I am unable to withdraw it. This is the first time I have faced such a problem, and it is very frustrating. Additionally, I was told I supposedly have multiple accounts, which is completely false—I only have one account, and this misinformation is preventing me from resolving the issue.
I made this transaction from Samsun, Turkey, and I am urgently requesting that my phone number be registered correctly, my account verified, and my withdrawal of ₺2000 completed without further delay. I expect Melbet to resolve this issue immediately and ensure that customers are not blocked from accessing their own funds.
About two years ago, I submitted a ₺40,000 withdrawal request from my Melbet account to my own bank account via bank transfer. Despite using only my personal information and personal bank account, and after providing all necessary documents to Melbet, my account was suddenly blocked without any expl...
I’ve been using Melbet for a long time, but my recent experience has been nothing short of a huge disappointment. I currently have ₺12,000 stuck in my account, and the platform is refusing to let me withdraw it. They demanded a long list of documents, which I’ve submitted, but still, nothing is bei...
I submitted a withdrawal request for ₺6000 on Melbet, and the system said the transaction was completed. However, the money never arrived in my bank account. I emailed support, and they asked me to provide a photo of my ID (front and back) taken on the same day, along with a SIM card ownership repor...
On September 11, 2025, at 14:40, I attempted to withdraw ₺2000 from my Melbet account to my Ziraat Bank IBAN. However, the system repeatedly showed an error message: “IBAN format invalid.” The transaction could not be completed. To confirm, I also tried the same withdrawal process using my Yapı Kre...
I requested a ₺2,040 withdrawal from Melbet, and although the transaction was marked as approved around 4:30 PM, the funds still hadn’t reached my account by 8:00 PM. The lack of communication from customer service is incredibly frustrating. Their support is painfully slow, and trying to get real-ti...
