I ordered the installation of a washing machine through Media Markt, but the technician never showed up. How can I reschedule it?

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Xolvie
Xolvie Resolution Specialist December 21, 2024 1:56 pm

If the MediaMarkt technician did not show up to install your washing machine, you can reschedule the appointment by following these steps:

Contact Customer Service: Contact MediaMarkt through its online contact form to report the technician's absence and request a new appointment.

Visit the Physical Store: Go to your nearest MediaMarkt store with the details of your purchase so that the staff can assist you in rescheduling the installation.

Check Order Status: Log in to your account on the MediaMarkt website and check the status of your order in the services section to ensure that the installation is scheduled correctly.

For future purchases, consider contracting the installation during the online checkout process to ensure more efficient scheduling.

If none of the above solutions work, please share your experience. You can also file a complaint on our website.

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