I am experiencing a serious issue with the Matchpub app, where I am being charged for a package I never purchased. I never approved or completed any transaction for the package in question, yet the system continues to demand payment as if I did. This is both misleading and unacceptable.
Despite not receiving or activating any services, I’ve been repeatedly asked to pay for something that doesn’t exist on my account. This not only creates confusion but also makes me feel unfairly targeted as a user. Such practices damage trust and discourage continued use of the platform.
I request an immediate correction to this false charge and confirmation that no payment is due for services not received. Please resolve this issue within 14 days.
On April 2, 2025, my card was charged five separate times by Matchpub without my knowledge or consent. The total amount withdrawn was unauthorized. I have never signed up for Matchpub, nor have I ever downloaded the app on my phone. I was completely unaware of these charges until I checked my bank s...
I use the Matchpub app and recently discovered that money was withdrawn from my account five times without my consent. I did not authorize any of these transactions, and no clear explanation has been provided. These repeated unauthorized withdrawals have caused me serious financial stress. I am dem...
I never signed up for MatchPub, yet somehow I’ve found myself automatically registered without my permission. This is completely unacceptable. I didn’t authorize any subscription or account creation, and I absolutely do not want to be part of this platform. How can an app enroll users without their ...
On October 20, 2025, I made a payment through the Matchpub app on my iPhone 13 Pro using my credit card. An amount of 249 TL was deducted from my account, and I received a “transaction successful” message during the process. However, the purchase did not reflect in the app, and the content I paid fo...
I never signed up for a MatchPub membership, yet somehow, I was automatically subscribed, and they have started charging my account without my permission. This is completely unacceptable! I want to cancel my subscription immediately and receive confirmation that no further payments will be taken. Ho...
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