LiveCareer Charged Me Before I Could Cancel My 7-Day Free Trial

I started a subscription through LiveCareer for a 7-day trial period. Since I was not satisfied with the trial, I decided to cancel my subscription completely. However, my account was charged just before I could complete the cancellation process. On October 27, 2026, at 10:17 PM, LiveCareer.com.tr charged $20.09 to my Enpara debit card. I canceled my subscription immediately after this transaction, but despite the time that has passed, I have still not received a refund or seen the money credited back to my account.

I contacted LiveCareer's support team twice by email, clearly explaining that I had canceled my subscription and requesting a refund for the unfair charge. Despite this, I have received no response whatsoever. Neither has the refund been processed nor have I been given any explanation.

Although I canceled my subscription because I was dissatisfied with the service during the trial period, I believe the charge made immediately before my cancellation was unfair. I demand that LiveCareer refund the $20.09 charged to my Enpara card as soon as possible and provide written confirmation that my subscription has been permanently terminated.