LiveCareer Charged Me $19.90 Despite Advertising a 14-Day Free Trial

When purchasing a resume creation package through LiveCareer, I proceeded with the transaction solely to create a one-time resume and download it as a PDF because the website advertised a "14-day free trial." However, I recently noticed in my bank account that on October 12, 2026, an international transaction equivalent to $19.90, totaling $20, was charged to my card. Before October 12, my account had a positive balance, but following this transaction, my account went into a negative balance of $20.

I do not accept being charged a subscription fee after a transaction that I entered into solely for one-time use and for which I never provided any additional authorization. I have not yet had an opportunity to contact LiveCareer's customer service, as I wanted to report this unfair charge as soon as I discovered it.

I demand the immediate cancellation of any subscription that may have been activated through LiveCareer, a full refund of the $19.90 charged to my card, and a correction of the misleading "14-day free trial" advertising to ensure that other customers are not similarly misled.