I logged into my Matbet account expecting to see my balance, but to my shock, it showed only ₺0.62 remaining. I checked my game history and saw that several games had been played — games I never opened or played myself.
When I contacted live support, they told me I’m responsible for my own security. That’s unacceptable. I’ve trusted this platform enough to provide my email and phone number, and now they’re accusing me of accessing my account and spending my own balance unknowingly?
This is the second time this has happened to me, and it’s outrageous that Matbet continues to avoid accountability. I demand a full investigation into unauthorized access, restoration of my lost balance, and real action to protect user accounts. This is not how a trusted platform should operate.
I had a serious issue with my Matbet account. Between 01:57 and 01:58, I managed to increase my balance to ₺8,000, but shortly afterward, the entire amount disappeared. I contacted customer support immediately, only to be told that someone must have logged into my account using my credentials and th...
I deposited ₺2,500 into my Matadorbet account and went on to win over ₺60,000. While waiting for the withdrawal window to open, something shocking happened — someone accessed my account without my permission and reduced my entire balance to just ₺2.50. The next day, Matadorbet only refunded my initi...
I’ve been using Betebet for over 8 years, mostly in the casino section, and I’ve never experienced anything like this before. Recently, while I was logged into my account and active, someone entered a roulette game and placed bets using my balance—without my knowledge or consent. When I noticed the ...
I had over 9,000₺ in my Betpark account, but suddenly 6,000₺ was used in games I didn’t even recognize. Shortly after, another 3,000₺ was gone. This is unacceptable. When I contacted live support, they placed the blame on me, claiming my account was hacked. However, my account is secure, and I am co...
My Matbet account was closed on September 28th, and I haven't been able to access my remaining ₺48,000 balance for a week. There are no communication channels other than live support, and every time I try, I only get generic replies like, "Try connecting occasionally, we're reviewing." I was asked t...