I deposited ₺5,000 into my Matbet account and tried to withdraw ₺5,300, but was hit with a completely unreasonable rule that forced me to bet the entire deposit before I could withdraw anything. This feels like nothing short of an attempt to seize my funds.
They told me I need to meet a ₺3,592 turnover requirement before withdrawing — despite never opting into a bonus or promotion. According to their fine print, they expect users to bet 100% of their deposit in either the sportsbook (minimum 1.30 odds) or casino before being eligible for a withdrawal.
This policy wasn’t clearly explained upfront, and it’s a trap that punishes players for simply wanting to withdraw their own money. I demand that Matbet release my full ₺5,300 balance immediately and stop hiding behind unfair rollover conditions. This is misleading and exploitative.