Maplin refused to exchange the HDMI cable, what should I do?

If Maplin refuses to exchange your HDMI cable, you should understand your consumer rights under UK law. The Consumer Rights Act of 2015 requires that items be of adequate quality, fit for purpose, and as stated. If the HDMI cable fails or does not function as specified, you are entitled to a repair, replacement, or refund.

First, determine the reason for the trade. If the cable is faulty, take images and provide a thorough description. Contact Maplin's customer care, citing this evidence and your rights under the Consumer Rights Act 2015. Politely request a solution, such as a replacement or a refund.

If Maplin persists in their reluctance, consider escalating the situation. we encourage you to offer your opinions or submit your complaints free of charge on Xolvie.