I ordered a pair of shorts from their website, and the ones that arrived were completely wrong. I know what the original product looks like, but what I received was like a cheap market knock-off – utterly low quality.
I immediately called customer service, explained the situation, and asked them to note that I was canceling the incorrect item and reordering. But to my shock, the same low-quality, incorrect product arrived again! How many times do I have to return and reorder before I get the actual item I paid for? This is beyond frustrating.
Mango, you need to rectify this immediately! Send me the correct, original quality shorts I ordered, or issue a full refund. Stop sending defective or incorrect items and wasting my time with endless returns.
I ordered a skirt from Mango on July 24, but when I opened the package, I found an entirely different item inside. To make things worse, the incorrect item is cheaper than the one I originally paid for. I immediately contacted customer service, and they blamed a warehouse issue and instructed me to ...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
Mango's online shopping is so frustrating, super hard to get stuff there!! I ordered a bunch of stuff and when tried them on, wasn't feeling some of it. Gonna return those. But get this, Mango wouldn't give me my money back because they said the clothes weren't in their original condition. Can you b...
I placed an online order with Mango and purchased a coat and a trench coat. When my package arrived, I was shocked to find that the trench coat was replaced with a completely different jacket. I immediately contacted Mango customer service. They advised me to return the incorrect item and write a n...
On November 23rd, I ordered two items, which were delivered to me after 14 days. However, one of the items did not arrive, and instead, a completely different item was sent. When I called to report the situation, I demanded the correct item to be shipped. I was told to return the item, track it in t...
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