I am deeply disappointed with the Mango Turkey online store. They charge for services they don’t deliver, and the orders I’ve received have been incomplete or contained dirty items.
Does anyone inspect these products before they are shipped? It’s unacceptable to send customers such poorly handled merchandise. Additionally, the provided email address (d*****@mango.com) is inactive, making it impossible to address concerns or seek resolution.
I urgently request that Mango resolves this issue by rectifying the errors in my order and ensuring better quality control in the future. I expect an immediate response to restore my trust in your brand. Mango used to be reliable, but my recent experience has been far from satisfactory.
I have yet to receive a positive response to my return request from Turkey Mango company, despite being sent the wrong product. It has been almost two months since I filed the request, and the company has only promised to review the camera footage without taking any concrete action. Despite multiple...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
On September 29, I placed an order from Mango’s online store with the order number ERM4KC, totaling $267. However, despite the time that has passed, my order has still not been shipped. The delivery address for my order is in Istanbul. When I contacted Mango customer service, I was told, “We’re try...
MANGO TURKIYE If you want to have a horrible customer service experience and waste a significant amount of your time, go for it. Believe me, the late arrival of the product is not even a problem anymore. I never expect a hassle-free experience when shopping at Mango TURKIYE, but this is really inter...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
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