Mango Online Store Sends Missing or Dirty Items and Provides Poor Service

Mango Online Store Sends Missing or Dirty Items and Provides Poor Service
Ceyda
Ceyda
Mango
December 19, 2024 12:01 PM28

I am deeply disappointed with the Mango Turkey online store. They charge for services they don’t deliver, and the orders I’ve received have been incomplete or contained dirty items.

Does anyone inspect these products before they are shipped? It’s unacceptable to send customers such poorly handled merchandise. Additionally, the provided email address (d*****@mango.com) is inactive, making it impossible to address concerns or seek resolution.

I urgently request that Mango resolves this issue by rectifying the errors in my order and ensuring better quality control in the future. I expect an immediate response to restore my trust in your brand. Mango used to be reliable, but my recent experience has been far from satisfactory.

Comments

Similar Complaints

My Mango Online Shoes Arrived Damaged

Esma
Esma
Mango
June 24, 2025 7:12 PM20

My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged ...

My Mango Online Shoes Arrived Damaged
My Mango Online Shoes Arrived Damaged
My Mango Online Shoes Arrived Damaged

Mango Customer Service Gave No Solution for My Delayed Order Shipment

Parvana
Parvana
Mango
October 10, 2025 12:15 PM32

On September 29, I placed an order from Mango’s online store with the order number ERM4KC, totaling $267. However, despi...

1

Mango 36 Days Late Shipping And Irresponsible Customer Service

Elif
Elif
Mango
November 28, 2023 11:31 AM61

MANGO TURKIYE If you want to have a horrible customer service experience and waste a significant amount of your time, go...

1

Mango Delivery Taking Too Long – No Update From Customer Service

Funda
Funda
Mango
October 15, 2025 11:11 AM69

I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purch...

I Report Order Cancellation On Discounted Bag Purchase From Mango

Edanur
Edanur
Mango
July 1, 2025 1:18 PM28

On 2025-06-24, I purchased a discounted bag from Mango for ₺XXX. Everything seemed fine until days later when I received...